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Employer’s Guide: Handling Employee Unauthorized Absenteeism

How should employers appropriately address cases of employee unauthorized absenteeism?
The following sets out a compliant handling procedure and key considerations to guide you through a step-by-step resolution.

If the following situation occur:

Employee is absent for more than 2 consecutive days

  1. Without prior approval
  2. Without a reasonable explanation

Proper Handling Procedure

  1. Issue a Show Cause Letter: Allow the employee to provide a written explanation
  2. Conduct an Internal Inquiry: If no response, proceed with an internal investigation
  3. Formal Termination of Employment: If misconduct is proven, issue a termination letter, have to keep all supporting documents and evidence

About Medical Certificates (MC)

  • Employers may request the original MC
  • MCs issued by doctors are legal documents and cannot be dismissed without cause
  • If fraud is suspected → conduct an internal inquiry

**Disciplinary action should only be considered for repeated abuse

Termination Must Be Fair & Lawful

  • Warning letter(s)
  • Opportunity for explanation
  • Proper investigation records

Only after confirmation of misconduct can termination proceed. Otherwise, the employee may appeal an Unfair Dismissal claim

Employer Reminder

Regardless of company size, once you employ even 1 employee, you must comply with the Employment Act:

  • Pay Salaries on time
  • Written contract stating role & responsibilities
  • Compliance with sick leave / maternity leave / notice period
  • Termination must have valid reason & proper procedure

**Last Updated on 20.08.2025